Providing Good Customer Service

  .Introduction Having been involved in serving customers for 50 years, I think I have some idea how to deal with customers. In my days at Boots The Chemist in England they taught me that the “Customer is always Right, even when they are wrong”. This adage has been my foundation in serving customers. In … Read more Providing Good Customer Service

10 Habits of a Good Leader, How to be a Leader, not a Follower.

What is the difference between managers and leaders? Too often these words are used interchangeably. I have known managers who believe they are leaders who are actually nothing more than managers. The nuances in meaning are slight, but the business results are dramatically different. If you search online for the definition of a manager, MBN … Read more 10 Habits of a Good Leader, How to be a Leader, not a Follower.

How to Create a Successful Small Business Organization.

UPDATE 5 Ways to Maximize Small Business Cash Flow. In these tough days here are 5 tips to keep the money flowing. Provide business services virtually If you own a gym or fitness studio, you can offer personal training sessions via video chat. Or, you can use services like Zoom to live-stream your fitness classes to loyal … Read more How to Create a Successful Small Business Organization.

Harold is now out in paperback – kindle edition to follow

My New Novel HAROLD a boy looking for love Access it here: https://cutt.ly/qyvubC9 Here is my latest novel about the life of a boy growing up without love. He wants someone to love him, but life is strewn with challenges before he finds what he is looking for. Remember that 50% of all royalties will … Read more Harold is now out in paperback – kindle edition to follow

Why You Need a Positive Cashflow

Update. 5 Ways to Maximize Small Business Cash Flow. Here is some more information on how to cope with the current crisis. Provide business services virtually If you own a gym or fitness studio, you can offer personal training sessions via video chat. Or, you can use services like Zoom to live-stream your fitness classes to loyal … Read more Why You Need a Positive Cashflow

Do you want to get into Affiliate Marketing?

Introduction With the chaos and hardship caused by the Covid-19 Virus. Many people are wondering what to do. Many have lost their jobs. Even if they get their job back or find another one, the thought is “How can I prevent this happening to me again”? Many years ago, I lost my job, and I … Read more Do you want to get into Affiliate Marketing?

How Small Businesses can make money with Affiliate Marketing.

Introduction Have you considered that you should be in the Affiliate marketing arena? To many businesses this may be an area that they have never considered because it is not part of their business plan. The question I would ask is. Why Not! Affiliate marketing is now a multibillion business and virtually any business can … Read more How Small Businesses can make money with Affiliate Marketing.